BongoRongo is completely committed to ensuring that you are satisfied with your experience with us and offers a satisfaction guarantee on their products. If you are not fully satisfied with a product you’ve received, you can contact their Customer Support department within 30 days after the delivery date to resolve the issue.
You should inspect all products as soon as you get your order. If any product is defective or appears to have been damaged during shipping, you may contact their Customer Support team for help in resolving the issue. BongoRongo recommends that you preview all design work before you place an order to avoid any problems with the finished product.
Contact us and our Customer Care Specialists will get right on it.